Customer Contact Consultant

Sheffield | £15k Realistic OTE £22k + Excellent Benefits

Our prestigious client is one of the UK’s leading independent brokers providing expert advice on Health Care Insurance products. Due to continued expansion they are now looking to recruit talented & professional outbound Customer Contact Consultants to join their successful team and work in their friendly and supportive environment. This is a unique opportunity to join a company that is willing to invest in you and your career.

The Role:

As part of the Customer Contact team you will be responsible for contacting potential customers discussing the benefits of Health Care Insurance and using your skills to confirm their interest and then pass the leads onto the sales team.


Skills and Experience required:

  • Confident and professional telephone manner
  • Self motivated, Team player
  • Resilient and hard working
  • Ability to remain calm and professional at all times
  • Have the determination to achieve and exceed sales targets
  • Be an excellent listener
  • Excellent communication skills
  • Friendly, adaptable and an engaging personality
  • Ability to work on own initiative
  • Goal-driven and focussed on achieving results
  • Have an aptitude for thoughtful consultative selling
  • Have energy and the perseverance required in telephone-based roles
  • Preferably have experience of direct sales in a B2C environment
  • Have a positive and proactive approach to work


Hours of work:

Monday – Thursday 10.00am – 8.00pm and Friday 10.00am – 2.00pm


Just let us know your details and we’ll be in touch. If we don’t already have your CV, you can upload that too.


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